Privacy Policy
Privacy Policy for Digital Aqueduct LLC, David Hepburn, III, IT/IS Consultant and associates, herein known as "the Organization"
Effective Date: May 30, 2001
At the Organization, we are committed to protecting the privacy and confidentiality of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our IT consulting services or visit our website.
1. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, and mailing address.
Business Information: Company name, job title, and company address.
Technical Information: IP addresses, browser type, operating system, and access times when interacting with our website or services.
Client Data: Information shared by clients in the course of providing IT consulting services, which may include confidential business data, technical issues, system configurations, or other sensitive information.
2. How We Use Your Information
We use the personal and business information we collect to:
Provide IT consulting services and related support.
Respond to inquiries and provide customer support.
Manage and improve our website and services.
Send newsletters, updates, or promotional materials (you can opt-out at any time).
Comply with legal obligations or protect our legal interests.
Respond to trouble tickets.
Schedule appointments.
Send appointment reminders.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to others. We may share your information in the following situations:
Service Providers: We may share your information with trusted third-party vendors and service providers who assist us in delivering our services, subject to confidentiality agreements.
Legal Compliance: We may disclose your information if required by law or in response to valid requests by government authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.
4. Data Security
We implement reasonable technical and organizational measures to safeguard your personal and business information against unauthorized access, loss, or misuse. However, no system can be completely secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
Access and Correction: You can request access to your personal data or ask to correct inaccurate information.-
Deletion: You may request the deletion of your personal data where legally permitted.-
Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.-
Opt-Out of Marketing: You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in those communications. To opt-out of text messaging, reply "STOP" to any message. To exercise any of these rights, please contact us at drh3@pm.me.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and collect usage data. You can control cookies through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our website with a new effective date.
8. Communications and Text Messaging Opt-In
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Data Sharing• Customer data is not shared with 3rd parties for promotional or marketing purposes.• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data. Messaging Terms and Conditions• By providing your phone number and agreeing to receive texts, you consent to receive text messages from Digital Aqueduct, from (903) 226-3010
regarding account notification, customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at (903) 226-3010
or drh3@drh3.me. Mobile opt-in information is never shared with third parties.
We collect opt-in verbally from our customers. They can opt-in to receive messages either in person at our physical location, or over the phone if they call our business. When interacting with customers, staff is trained to ask if the customer would like to opt in to messaging using the following script: “By providing your phone number and agreeing to receive texts, you consent to receive text messages from Digital Aqueduct regarding Account Notification, Customer Care. Consent is not a condition of purchase. Message frequency varies based on communication needs. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. Learn more about our business online at https://drh3.me. No mobile opt-in information will be shared with third parties. Our privacy policy and terms and conditions are available https://45-33-3-83.ip.linodeusercontent.com/privacy-policy.
We will never share your personal or mobile information with third parties for marketing purposes, even with your consent. We do not transfer consumer data to any third parties except in cases where it is necessary to provide the services you are requesting. All of these policies are designed to prevent unauthorized sharing or disclosure of consumer data.
Notes regarding SMS / text messages: we may, with your permission, use SMS to send updates regarding your accounts, appointments that have been scheduled, expiring software agreements, etc. You may opt-out of these messages by replying "STOP." You should expect to receive no more than 8 text messages per month. Message and data rates may apply per your account agreement with your carrier. If you need help with SMS messages, send or reply "HELP" to our number. By registering, you agree to receive account alerts and updates via SMS. Message frequency varies, up to 8 messages per month. Message and data rates may apply. Privacy Policy for Digital Aqueduct LLC (the Organization).To stop receiving messages, text STOP. For help, text HELP.
Data Sharing• Customer data is not shared with 3rd parties for promotional or marketing purposes.• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data. Messaging Terms and Conditions• By providing your phone number and agreeing to receive texts, you consent to receive text messages from Digital Aqueduct, from 903-226-3010 regarding account notification, customer care. Consent is not a condition of purchase. Message frequency varies but may not exceed 8 per month. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 903-226-3010 or drh3@drh3.me. Mobile opt-in information is never shared with third parties.
Types of messages: Digital Aqueduct provides Information Technology support and services for small businesses. We send answering customer questions and conversational messaging. We send standard notifications about customers purchases or relationship with our business. We also send and receive information to schedule appointments and log trouble tickets.
Opt-In Process: We collect opt-in verbally from our customers. They can opt-in to receive messages either in person at our physical location, or over the phone if they call our business. When interacting with customers, staff is trained to ask if the customer would like to opt in to messaging using the following script: “By providing your phone number and agreeing to receive texts, you consent to receive text messages from Digital Aqueduct regarding Account Notification, Customer Care. Consent is not a condition of purchase. Message frequency varies based on communication needs. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. Learn more about our business online at https://drh3.me. No mobile opt-in information will be shared with third parties. Our privacy policy and terms and conditions are available https://45-33-3-83.ip.linodeusercontent.com/privacy-policy "
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
David Hepburn, III, IT/IS Consultant and associates
Email: drh3@pm.me
